AURA
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Help centre

Showing all help centre articles by categories.

  • About Aura

  • What is Aura?
  • Is Aura free?
  • What cities does Aura operate in?
  • Does Aura offer other languages?
  • Account

  • Can't sign in?
  • Reset your password
  • Change your email address
  • Change your password
  • Change your country
  • Change your name
  • How to sign out?
  • Manage notifications
  • How to sign in?
  • Using Aura

  • Download Aura
  • How to use discover screen?
  • How to use Museum Guide?
  • Using the Player
  • Using the Floor Plan
  • Using to Keypad
  • Discover the Must-See exhibits
  • Using the offline feature
  • Can't find object's location?
  • How to report violations, copyright infringement, abuse and illegal usage?
  • Covid-19

  • Covid-19 FAQ
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English (UK)