Account Deletion

How to Request Account Deletion for Aura

Introduction:

At Aura, we respect your privacy and data security. In compliance with Google Play's new policy, we provide you with a straightforward method to delete your account and associated data.

Steps to Request Account Deletion:

  1. Submit a Form or Send an Email:

To initiate account deletion, please fill out our dedicated form available on our website/app or send an email to hello@aura.tours with the subject line "Account Deletion."

Ensure you provide the email address associated with your account for verification purposes.

What Happens Next:

Upon receiving your request, we will promptly delete all information related to your account.

Please note, this action is irreversible and will result in the permanent deletion of your account data.

Data Deletion and Retention:

Types of Data Deleted: Upon your request for account deletion, we will remove all personal data associated with your account, including but not limited to your profile information, usage history, and any content you may have created or shared.

Data Retention: There are no circumstances under which we will retain any data after the account deletion process is completed.

Additional Information:

If you have any questions or need assistance with the account deletion process, please do not hesitate to contact our support team.

We are committed to ensuring a seamless and secure experience for all our users.

Any questions?

We're here to help you get started.

Try our help centre to browse our articles to find the information you need. If you can't find what you are looking for or need further support please contact us and we will be happy to help.

Aura team